How to reinstate your Suspended eBay account – Step by Step guide​

eBay account suspended. Step by step guide to recover it

How to reinstate your Suspended eBay account - Step by Step guide

eBay is one of the most popular online marketplaces in the world, where millions of users buy and sell items every day. However, if your eBay account has been permanently suspended, it can be frustrating and stressful, especially if you rely on eBay to make a living or to buy and sell items regularly.

There are various reasons why eBay may decide to permanently suspend an account. It could be due to violating eBay’s policies or rules, such as selling prohibited items or engaging in fraudulent activities. Whatever the reason, if your eBay account has been permanently suspended, you may be wondering what you can do to get it back.

In this blog post, we’ll discuss some of the steps you can take to try and reinstate your suspended eBay account.

  • Contact eBay Customer Support
    The first thing you should do is contact eBay customer support to find out why your account was suspended. You can contact eBay customer support through email or phone. Make sure you provide all the necessary information such as your username, email address, and any other relevant details about your account. Once you have contacted customer support, you will need to wait for a response. This may take a few days or even longer, depending on the volume of requests. Be patient and wait for a response from eBay.
  • Review eBay’s Policies and Rules
    While waiting for a response from eBay, it’s a good idea to review eBay’s policies and rules to ensure that you understand them. This will help you identify any mistakes you may have made and how you can avoid making them again in the future.
  • Be Honest and Polite
    When communicating with eBay customer support, it’s essential to be honest and polite. Explain the situation clearly and ask for their assistance in resolving the issue. Avoid being aggressive or confrontational as this may harm your chances of getting your account reinstated.
  • Provide Evidence
    If you believe that your account was suspended mistakenly, you can provide evidence to support your case. For instance, if eBay suspended your account for selling counterfeit items, and you have proof that the items are genuine, you can provide this evidence to eBay.
  • Consider an Appeal
    If eBay denies your request to reinstate your account, you can consider submitting an appeal. eBay provides a detailed appeals process that you can follow to make a case for why your account should be reinstated. Follow the instructions carefully and provide as much information as possible to support your appeal.
  • Contact Us for a resolution
    We have been working with different sellers and have got the experience to reinstate any eBay account through appeal or using an insider agent for that purpose. In case you really need your eBay account back and you are struggling to do that, you can contact us and we will provide our best services for you.


In conclusion, getting your eBay account permanently suspended can be frustrating and stressful. However, by following the steps outlined above, you may be able to reinstate your account. Be patient, honest, and polite when communicating with eBay customer support. If your account has been suspended due to a mistake, provide evidence to support your case. And if all else fails, consider submitting an appeal.


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